Call for Applications: VRA Membership Software Implementation Manager

Job Title: VRA Membership Software Implementation Manager

Job Details: Part-time, Contract, 10 hours a week, $50 per hour, 6 months, starting April 2025

Job Summary:

The Visual Resources Association (VRA) is enhancing its membership and related services platform to reduce long-term costs and streamline key processes for managing memberships.

As the Implementation Manager, you will oversee the deployment of newly acquired membership management software, ensuring the project is completed successfully within the defined timelines and budget. Collaborating closely with the membership software representatives, VRA’s Membership Services Coordinator and Public Relations and Communication Officer, you will facilitate a smooth transition to the new system. Reporting directly to the Executive Board, you will be responsible for providing monthly progress updates.

Key Responsibilities:

  • Membership Management Software Implementation Planning and Execution:

    • Develop comprehensive implementation plans, including project timelines, milestones, resource allocation, integration with other services/software used by VRA, and deliverables.

    • Manage project scope, identifying and addressing potential changes through effective change management processes.

    • Clean up legacy data and perform the data migration to the new system.

    • Monitor project progress against the plan, identifying and resolving issues proactively.

  • Identify and Integrate a New Listserv:

    • Conduct research on listserv hosting options.

    • Evaluate the compatibility and functionality of potential listserv hosts alongside the new membership software.

    • Prepare and present a report to the Board outlining recommendations and the rationale behind them.

    • Implement the select listserv hosting service and align its functions with the new membership software

  • Post-Implementation Support:

    • Offer continued support for a designated period following the completion of the primary implementation.

    • Support the Membership Services Coordinator, Public Relations and Communication Officer, and other VRA members in developing new workflows surrounding newly implemented services.

Required Skills and Qualifications:

  • Experience with membership management software (familiarity with MemberClicks and/or Member365 a plus)

  • Proven experience in project management and data migration, with a strong track record of successful implementations.

  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.

Interested candidates should send an updated CV and a short statement of interest (PDF preferred) to board@vraweb.org with the subject line: Membership Software Implementation Manager by Wednesday, February 5th.

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